Official Data Protection

Privacy Policy myan97 — Our Commitment to Protecting Your Data

At myan97, privacy is more than a formality — it is a responsibility we take seriously every day. This Privacy Policy transparently explains how we collect, use, store and protect the personal information of every Malaysian player who uses our platform.

Last updated: 1 January 2026
Our Privacy Commitment

Myan97's Six Data Protection Principles

Every decision about your data is made based on these six core principles, which form the foundation of the myan97 Privacy Policy.

Minimum Collection

Myan97 only collects data that is genuinely necessary to provide you with the best service. We do not collect irrelevant or excessive information — every piece of data we request has a clear purpose.

High-Grade Encryption

All your personal data and financial information is protected with 256-bit SSL encryption. This means every piece of information transmitted between your device and the myan97 servers cannot be read by any third party.

Strict Access Controls

Access to players' personal data is restricted to staff who require it to perform their duties only. All access is logged and continuously monitored to prevent unauthorised use.

Control in Your Hands

You have the full right to access, correct, transfer and request the deletion of your personal data. myan97 provides straightforward channels for you to exercise these rights at any time.

Time-Limited Retention

Your data is retained only for as long as necessary for its original purpose of collection or as required by law. When data is no longer needed, it is securely deleted in accordance with industry-standard procedures.

Full Transparency

Myan97 is committed to being transparent about our data practices. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so you always know exactly what happens with your data.

Important Note: This Privacy Policy applies to all users of the myan97 platform, including our website and mobile app. By using myan97 services, you agree to the data collection and usage practices described in this policy.

1

Personal Information We Collect

Myan97 collects your personal information through several channels when you use our platform. We only collect information that is genuinely necessary to deliver the best service and keep your account secure.

A. Information You Provide Directly:

  • Registration information: Full name, date of birth, email address, mobile number, and username.
  • Identity verification (KYC): A copy of your identity card or passport, proof of address (utility bill or bank statement), and a facial photo for verification purposes.
  • Payment information: Bank account details, e-Wallet account numbers (TNG, GrabPay, etc.) used for deposits and withdrawals.
  • Communication with support: Records of your conversations with our customer support team via live chat.

B. Information Collected Automatically:

  • Technical data: IP address, browser type, device operating system, screen resolution and device information.
  • Activity data: Pages visited, games played, session duration, clicks and usage patterns within the platform.
  • Transaction data: Deposit, withdrawal, wagering, and wins history within the myan97 platform.
  • Approximate location data: IP address-based location for security and compliance purposes.

Our Commitment: myan97 never collects unrelated information such as phone contact lists, private message content, or biometric data beyond what is required for standard KYC processes.

2

How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. The table below clearly outlines the intended use of each data category:

Data Type Purpose of Use Legal Basis
Registration information Creating and managing your account Contract performance
KYC Documents Identity verification & AML compliance Legal obligation
Payment information Processing deposits & withdrawals Contract performance
Technical & activity data Security, fraud detection & platform improvement Legitimate interest
Transaction history Financial reporting & dispute resolution Legal obligation
Email address & phone number Service & promotional communications (with consent) Consent / legitimate interest

Myan97 will not use your data for purposes beyond those stated without obtaining your consent first. You may withdraw consent for marketing communications at any time by contacting our support team.

3

Information Sharing With Third Parties

Myan97 does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information:

  • Payment service providers: Required transaction details are shared with our payment gateway providers (such as DuitNow, FPX, and e-Wallet providers) to process your deposits and withdrawals.
  • Game software providers: Minimum technical data is shared with our gaming platform providers to ensure a smooth and secure gaming experience.
  • Legal obligation: myan97 may disclose personal information when required by court order, regulatory investigation, or other applicable legal obligations.
  • Fraud prevention: In cases of suspected fraud, relevant information may be shared with security agencies or other platforms involved in an integrated fraud prevention network.

All third parties we work with are required to comply with data protection standards equivalent to our own. We do not authorise any party to use your data beyond the scope necessary.

Cross-Border Data Transfers: In certain situations, your data may be processed outside Malaysia by our service providers. In such cases, we ensure that protection equivalent to local standards is fully upheld.

4

Security & Data Protection

Myan97 continuously invests in security infrastructure to ensure your data remains protected at all times. Below are the security layers we have in place:

256-bit SSL Encryption

All communications between your device and the myan97 servers are encrypted using industry-standard TLS/SSL protocols. This means your data cannot be intercepted in transit.

Secure & Isolated Servers

Player personal data is stored on servers protected by multi-layered firewalls with 24/7 threat monitoring. Physical access to server infrastructure is strictly restricted and controlled.

Two-Factor Authentication (2FA)

Player accounts are protected with two-factor authentication for an added layer of security. We encourage all players to enable this feature in their account settings.

Regular Security Audits

The myan97 platform undergoes regular independent security audits by specialist third parties. Any identified vulnerabilities are addressed promptly in accordance with our incident response procedures.

While we take all reasonable steps to protect your data, no system can guarantee 100% security. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials.

5

Your Rights Regarding Personal Data

As a myan97 platform user, you have certain rights regarding the personal data we handle. These rights can be exercised by contacting our support team:

Right of Access

You have the right to request a copy of all personal data we hold about you. We will provide this information within 30 days of the request date.

Right to Rectification

If any information we hold is inaccurate or outdated, you have the right to request immediate correction via your account settings or customer support.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations that may prevent the immediate removal of certain records.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another service provider as needed.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. Such requests will be actioned immediately without further question.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, contact our customer support team via live chat on the platform. We will verify your identity before processing any request related to your personal data.

6

Cookies, Tracking & Similar Technologies

Myan97 uses cookies and similar tracking technologies to enhance your experience on our platform. Here is an overview of the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining your login session and remembering language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collects information about how you use the platform (e.g. most visited pages) to help us improve our services. All data is collected anonymously.
  • Functional Cookies: Allows the platform to remember your preferences, such as display settings and game choices, to deliver a more personalised experience.
  • Analytics Cookies: Used to understand aggregate user behaviour for product improvement purposes. Analytical data is not linked to individual identities.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for the duration specified in their respective settings.

Cross-Platform Tracking: myan97 does not use cross-site tracking technologies to monitor your activity outside of our platform. We do not sell tracking data to third-party advertisers.

7

Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we are ready to listen and assist.

You can reach our privacy team via:

  • Live Chat: The fastest channel — our support team is available 24/7 via the live chat window within the myan97 platform.
  • Support Email: Send your privacy enquiry to [email protected] — we aim to respond within 2 business days.

For formal complaints regarding personal data processing that have not been satisfactorily resolved, you have the right to refer the matter to the relevant regulatory authority under applicable data protection law.

Myan97 is committed to addressing all privacy enquiries seriously and within a reasonable timeframe. We regard your trust as our most valuable asset and will always strive to uphold it through responsible data practices.

Policy Amendments: myan97 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to you via an in-platform notice. The "Last updated" date at the top of this page will always reflect the latest version of the policy.

Your Data Is Safe With Us

Ready to Play with Full Confidence?

Now you know how myan97 protects your privacy. Join Malaysia's player community and enjoy a safe, fair, and entertaining gaming experience.

By registering, you agree to our Terms & Conditions and our Privacy Policy. For users aged 18+ only.

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